Equipment & Service

As an independent, family-run business with nearly a century’s experience, we’ve always been renowned for our outstanding service.

As one of the UK’s leading coffee and tea providers, we excel at providing our exceptional service to businesses across the foodservice, retail and wholesale market.



  • – We’ve been serving our customers in the hospitality industry for nearly a century

  • – Whether you choose a traditional or a bean-to-cup machine, we’ll provide you with all the support you need
  • - Our Resource Café Bar gives your customers delicious, ethically sourced coffee made with specialist equipment
  • – Now everyone can enjoy our great tasting teas, coffees and hot chocolates
  • – Your customers will come back to you, time after time
  • - There’s something for everyone in our huge array of products




We offer a comprehensive equipment and product training schedule to fully cover all the requirements for staff training from initial installation, including:

- Equipment cleaning and use

- Coffee knowledge

- Recipes

- Basic barista skills.  

Our training programme, which will be agreed with you, can be individually tailored to establish and maintain a high standard throughout your establishment.


At Nairobi we have ongoing development of beverage recipes.

This facilitates the promotion of seasonal offers, from winter specials through to cool summer temptations. 



The equipment offer includes installation and service. The service incorporates call-out, all necessary parts and maintenance for the equipment.

All equipment is maintained and serviced by fully trained in-house team of service engineers with fast response times.

Each machine includes an easy guide for cleaning and instruction manual with dedicated call-out hotline number, equipment identification and service record. 




Nairobi offers a wide range of high quality coffee machines from the world’s finest manufacturers.   

From traditional espresso machines to self-service and bulk brewing hospitality machines, Nairobi will supply the perfect coffee machine for your catering establishment.

Our machines fall under 5 categories: